INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I order?

You can order easily using our online platform. When you find a product you need, you can add it to your cart, log in and go through the ordering process. After the order is ready, you will receive an order summary in your email. The order summary will also be stored in your account.

Why should I buy online?

Speeding up the process. By ordering online you will get prices faster and you will be able to go through order confirmation and payment process much faster.

How can I track my delivery?

Once you have placed your order, we will email you a Customer Order Number. With the help of this number, you can track your order. Along with the order number, you will receive an SMS once the order is picked up by the courier company with the tracking number of your order so that you can track your order quickly.

What is the expected delivery time?

Once we have called your registered mobile number and confirmed the order with you, we expect delivery to happen within 2 to 4 working days in Karachi & within 4 to 5 working days in Other cities.

Do you store my payment information?

rtraders.pk will NOT store any of your payment information. In an advanced effort to ensure your online safety your payment information is directly processed and never stored.

INFORMATION ABOUT US

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